The Disappearing User

The term ‘user’ no longer reflects the complicated relationship between a person and a computer

Boris Müller

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Rotating billboard at the London Design Museum. Photo taken by the author.

The concept of a ‘user’ is fundamental for the design of complex digital systems. It can prominently be found in terms like ‘User Experience’, ‘User Interface’ and ‘User Centred’. Most designers will assert that understanding the user is essential for creating good…

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